Harnessing Virtual Power: Candace Ramirez on Scaling with Virtual Assistants

In this 17th episode of our B2B Synergy Podcast, host Alan Armijo introduces Candace Ramirez, Director of Operations at Daftco. Candace discusses Daftco’s customized virtual assistant services, which include cold calling, lead generation, appointment setting, executive assistance, and more. She explains their recruitment process, client interactions, and the value of their services. Candace also highlights the company's approach to cultural differences, work quality, and client relationships. The discussion emphasizes the benefits of virtual assistants for businesses, especially in terms of return on investment and operational efficiency.

VIRTUAL ASSISTANCE SERVICES AND OUTSOURCING
Candace Ramirez  |  DaftCo
Power Partners: Business Owners looking to Maximize their Business, Real Estate Investors, Entrepreneurs
Candace's Account Page and Contact Information or visit:  https://www.powerpartners.us/candace-ramirez.html

• Power Partners USA website - www.PowerPartners.us
• Power Partner Members - "Explained Here" - www.PowerPartnersUSA.net (short Q&A Video and Podcasts)

• Graphics by Debra Armijo - www.iTrustMarketing.biz
• Music by Joan Jones - www.clubjoan.com

Have a question for Power Partners USA or any of its members? Call, write or text Alan Armijo - info@powerpartners.us 562-843-7801

Chapters

• 1:10 Exploring Daftco's Virtual Assistant Services
• 2:15 Cold Calling and Lead Generation
• 3:10 Examples of Virtual Assistants Responsibilities
• 4:45 Base and Global Reach and Multilingual Services
• 5:35 Candace's Experience Setting Up Call Centers & Working with VAs
• 7:16 Managing Virtual Assistants Effectively
• 8:53 Daftco's Unique Selling Points for Their VAs
• 10:58 How Daftco recruits their VAs
• 12:51 How Cultural Differences are Handled
• 14:13 Client Make up and Industry Trends
• 17:08 Potential Collaborations with Power Partners
• 21:56 Affiliate Program and Benefits
• 24:35 How to Qualify Leads for Daftco
• 25:23 Delegating Tasks for Business Efficiency
• 26:11 Interaction with Office Staff and Virtual Assistants
• 27:03 Client and Virtual Assistant Relationship
• 28:18 Onboarding Process for Virtual Assistants
• 29:32 Consultative Approach and Tailored Solutions & More About Onboarding Process
• 32:50 Success Stories and Client Experiences
• 39:08 Cost Structure and Benefits of Virtual Assistants
• 42:32 Collaboration and Referrals
• 45:36 Three Most Important Things To Take Away From This Interview
• 46:43 Company Values and Employee Satisfaction